Summary:
If you miss your appointment, you won’t be able to rejoin — but you can reschedule a new visit at any time.
? What Happens If You Miss a Visit?
HLTHI.life does not allow late reentry once the appointment time has passed. If you miss your scheduled visit — even by a few minutes — the session will be marked as incomplete and cannot be rejoined.
? Do I Still Get Charged?
Yes. Because time is reserved with a provider, the visit fee still applies even if the appointment is missed.
If you feel your visit was missed due to a technical issue or a platform error, please contact us so we can review it.
? What to Do Next
Log in to Your HLTHI.life Account
Visit https://patients.hlthi.life/welcome and sign in.Schedule a New Visit
Click “Schedule a Visit” and select a new time that works for you.Need Help?
If you're unsure about your appointment status or think there was an error, email us at patients@hlthi.life with your account info.
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