How to Set Up a Telehealth Visit (for patients)

Applies to:
Patients

Summary:
This guide walks you through scheduling a telehealth visit using the HLTHI.life platform.

? Steps to Schedule a Telehealth Appointment

1. Go to the HLTHI.life Patient Website
   Visit https://patients.hlthi.life/welcome

2. Click on “Schedule a Visit”
   On the main screen, select the “Schedule a Visit” button to begin.

3. Select Your Location
   Choose the state or region where you’re seeking care.

4. Select the Patient
   If multiple patients are linked to your account (such as children or dependents), select the appropriate one.

5. Confirm Date of Birth
   Enter the patient’s date of birth to verify identity.

6. Fill Out Patient Details
   Provide the necessary information, including:

   • Email address

   • Reason for visit (e.g., cold symptoms, prescription refill, follow-up, etc.)

7. Confirm Appointment Information
   Review all entered details and appointment time. If everything is correct, finalize the booking.

? After Booking

• A confirmation message will appear on screen

• You’ll receive an email with the appointment details

• The appointment will be visible under your “Appointments” tab when logged in