Applies to:
Patients receiving birth control via HLTHI telehealth
Summary:
Learn how your prescription is processed and how to receive birth control through our pharmacy partner.
After Your Visit
If the provider prescribes birth control during your visit, the prescription is sent to your preferred pharmacy.
What Happens Next
Photon Contacts You
You’ll receive an email or text with options for:Delivery to your home
Pickup at a local pharmacy (you choose)
Confirm & Pay
You'll review pricing and confirm delivery or pickup. Prescription costs are billed separately from your visit.Shipping or Pickup Timeline
Home delivery: typically ships within 1–2 business days
Pharmacy pickup: same-day or next-day depending on availability
Questions About Delivery?
Photon will provide support directly regarding your prescription. If you need help connecting with them, email patients@hlthi.life.
Medical Disclaimer
This information is not a substitute for medical advice. Always consult your prescribing provider or a licensed clinician if you have questions about your birth control options, potential side effects, or what’s right for your body.
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