Contact Information

Modified on Wed, 3 Dec at 10:26 PM

Updating Your Contact Information

Your contact information is used for account communication, important updates, and, in some cases, provider records. It is important that this information is accurate and up to date.

Accessing Contact Info

  1. Log in to the provider portal.
  2. Click Contact Info in the left sidebar.

You will see the following sections:

  • Email Address – Used for all account-related communications.
  • Phone Number – Used for urgent contact and SMS notifications (if enabled).
  • Address – Your primary mailing or practice address.

How to Edit Your Contact Details

  1. On the Contact Info page, click Edit in the top-right of the Primary Contact Details card.
  2. Update your email, phone number, or address as needed.
  3. Click Save to apply your changes.

Tip: Make sure your email address is one you check frequently so you do not miss any account or payout notifications.

Managing Communication Preferences

Below your contact details, you will see Communication Preferences, including:

  • Email Notifications – Updates about contracts, payouts, and account activity.
  • SMS Notifications – Text alerts for urgent matters (if enabled).

To change these settings:

  1. Click the toggle or button next to the notification type.
  2. Confirm your choice to enable or disable notifications.

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